While businesses in the big city get star treatment from their support service partners, those who operate a little further afield can sometimes feel neglected. Big support firms will often concentrate on their metropolitan urban customer base and, consequently, pay little attention to those that operate in smaller towns and communities across the state. It’s a big problem. 

Carolina Digital Phone is different. Instead of having to make do with substandard assistance from the major vendors, we bring a first-class solution to your location, no matter where you happen to be.

Big-City Bias In Cloud-Based Telephony Solutions

Companies that operate in large North Carolina cities like Greensboro and Winston-Salem tend to receive a high level of support and care from their partners. We think that’s great. 

Enterprises located in smaller communities like Reidsville and Kernersville, however, often have to make do with more mediocre service. At Carolina Digital Phone, we don’t believe that this is acceptable. That’s why we focus on providing Reidsville small business solutions and Kernersville business phone services for enterprises that may operate slightly further afield. There’s no reason why you should have to put up with a lower quality service just because of your location.

Our Small-Town Focus Brings VoIP Solutions To Your Doorstep At Low Cost

Bigger telephony and cloud support firms in NC don’t always give enterprises located in smaller communities the time of day. Often, you’re lucky if you get any kind of service at all, let alone the level you need to ensure that your business remains competitive. 

Carolina Digital Phone is different. We’ve developed a unique business model that allows us to focus on hooking up small communities without raising costs to you. Enterprises that partner with us get the kind of service that they would typically only obtain if they located in downtown Greensboro, not a small-time town far from major urban centers. 

Our approach to business comes from our commitment to “small-town service.” We believe in treating every customer as an individual instead of a process. An enterprise located in a small community far from Greensboro is just as important to us as any other. We pride ourselves in our ability to serve every business that comes to us for support in the community. It’s not just a numbers game for us, but about creating thriving businesses that create wealth in local hubs across the state. 

We Care About Small Town Companies

As a humble company, we care deeply about every customer that we win. When you work with us, you get a “white glove service” that inspires confidence and adds value to your operations. Unlike some big support firms, we care about providing bespoke solutions that meet the needs of your business. We always implement strategies that help you improve your strategic position. We never use cookie-cutter approaches.

Over twenty years we’ve been in business, we’ve learned some valuable lessons. The most critical of these is that customer service should always be at the top of our agenda. Thus, with us, you’re not just another statistic to put on our shareholder report: you’re a valuable customer in small-town that deserves a world-class telephony solution. 

To learn more about the advantages and benefits of a cloud telephone system in your environment, contact the Carolina Digital Phone team today. (336) 544-4000