As a business owner, it’s critical to make the right telecommunications choices. In the modern world, that involves more than simply making calls on the office phone system. There are other elements to consider, too, including video communication and email. This is why so many businesses rely on the internet to make broader connections with their bandwidth. With terms like VoIP phone systems and SIP trunking in the marketplace, it can be tricky to figure out just what you need. Here’s a closer look at these two terms and how they differ.

VoIP

Voice over Internet Protocol, or VoIP, refers to phone calls that are made through the internet. It’s essentially the contemporary answer to the traditional landline, and it’s designed to transmit audio smoothly and efficiently. A standard VoIP phone system includes both an enabled phone and associated software.

The greatest advantage of this solution is its practicality; you essentially eliminate the need to invest in countless hardline phones. Because it’s so widely available, it’s also highly economical for most businesses to adopt. Moreover, installation isn’t necessary, and it offers a wide range of practical solutions that can assist in business environments, such as call waiting and forwarding. 

Another significant advantage is the ability to make and receive calls away from the office as long as there’s an internet connection and the right app installed on a smartphone. 

SIP

By contrast, Session Initiation Protocol, or SIP, refers to the communication processes that are required to initiate successful phone calls and video calls. Essentially, without SIP, there can be no VoIP. The “protocols” refer to the digital language that connects devices together in order to communicate. SIP is used not just to make the connection between two devices, or endpoints, but also to make that connection between multiple endpoints at a time.

SIP isn’t limited strictly to phone and video, either; it’s also useful for distributing media and for sending instant messages. If you need to decide between this option or a straightforward VoIP phone system, consider whether SIP trunking that routes all of your calls through the internet without having to invest in a separate data network is right for you. “Trunks” are simply the lines that users on the network share. Think of SIP as an enhancement of basic VoIP functions.

Are you seeking a reliable team to supply a VoIP phone system in lieu of a traditional telephone system? Trust in the team at Carolina Digital Phone in Greensboro, NC, to assist you every step of the way. They offer quality business phone services that can elevate your functionalities and make communication simpler across the board. Visit the website for more information or call (336) 850-5400 to speak with a representative.