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To our Valued Maintenance Customers:

In this past year we have seen unique circumstances and challenges brought on by the Covid-19 pandemic. Significant labor shortages and material shortages as well as inflation and rising gas prices are forcing us to change the way we do business. We at Artistic Pools Inc. are committed to serving your pool maintenance needs to the highest standard. In order to maintain the quality service you are accustomed to, we will need to raise our pricing for weekly maintenance by $20.00 per visit. This will allow us to pay a higher wage to prospective technicians and retain the personnel we have. We have not had a rate increase since 2005 and actually had a decrease in 2012 as a result of the Great Recession. This increase will take place November 1, 2021. 

It is always our goal to make sure we are providing great service to you all, but with our temporary shortage of labor, we may be missing some of our normal scheduled maintenance cleanings over the next few weeks. Please know you will only be billed for actual days serviced. We are also having to prioritize our urgent pool repairs over non-emergency repairs. Please be patient with us in our current scheduling.

If you have any questions, feel free to contact our Service manager Tommy Hunter at 770-458-9177 extension 230.

We hope you understand our dilemma and want you to know how much we value and appreciate your business. 

Sincerely,

Ron Coker, Jr.

President/CEO

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