Whether you're using a computer for school, work, or entertainment, security should always be a concern. Unfortunately, malicious software and viruses can sometimes infect your device and attempt to steal your data. Luckily, a virus can usually be removed by computer repair professionals, but you need to act fast to prevent future issues. If your antivirus software discovers a virus, here are a few steps to contain it.

What to Do if You Discover a Computer Virus

1. Close the Internet Connection

Hackers deploy viruses to gain access to your computer network, where they can infiltrate your devices remotely over an internet connection. If your antivirus software detects a virus, cut off your Wi-Fi connection immediately or unplug the Ethernet cable. A hacker can also break into your home router, so you should unplug it, as well as the modem, to keep the virus from spreading.

2. Back Up Your Important Files

Ransomware is one of the most common types of virus; hackers will attempt to steal your important photos or documents and hold them for ransom or delete them. While this may be inevitable, create backups as soon as the antivirus software notifies you of an issue. You can use a USB thumb drive or external hard drive and start migrating any essential folders to it. In some cases, computer repair professionals will need to completely reset the computer to restore it. By backing up files, you can be confident you don’t lose anything.

3. Reboot in Safe Mode

Safe mode is designed to isolate computer viruses and allow the computer to continue running. On an Apple® laptop or desktop, go to the Apple menu and click "shut down." When the device reboots, hold down the Shift key to enter safe mode. Ideally, you should leave the device in safe mode until visiting a computer repair professional.

If you require computer repair services, our team at Experimax of Huntington Beach in California will work quickly to restore your device. We specialize in a variety of services, ranging from hard drive recovery to upgrades and laptop repairs. Visit our store at 18597 Brookhurst Street in Fountain Valley, CA, or call (714) 716-5005 for more information. We’re in the Callens Corner Shopping Center (Brookhurst & Ellis) to the left of Albertsons®. We're open Monday–Friday from 10:00 a.m.–7:00 p.m, and Saturday from 10:00 a.m.–6:00 p.m. Connect with us on Facebook for more tech advice and visit our website to browse pre-owned products.

Experimax of Huntington Beach is home to your local Mac® experts.