While iPad repair may be needed when you face a hardware issue like a cracked screen, software problems are often fixable with some light troubleshooting. Difficulty charging is a common software issue, although it could also be hardware-related. Try the following steps before bringing the device to a professional.

What to Do If Your Tablet Won’t Charge

1. Inspect the Charger

If the charger isn’t specifically designed for your iPad or has become damaged, it won’t send power to the device.

Inspect the cable for kinks, wear, or exposed wires, which hinder the connection between your tablet and the outlet. If the accessory looks undamaged, use it with another device. If it works, try the methods below.

2. Clean the Port

Dust and debris can become trapped in the charging port. If there is too much accumulation, the hardware won’t register when you insert the charger.

Use a clean and dry cloth to remove any dust from the opening. Spray compressed air into the port before reinserting the charger.

3. Try a Hard Reset

Resetting your iPad can fix a variety of issues, including this one. If the software has crashed, the display can turn black and not identify the charger.

To reset the device, hold the home and power button at the same time for 20 to 30 seconds. If your model has face identification, use the volume and top buttons.

4. Perform a Factory Reset

Performing a factory reset is the last resort when facing a software issue. This step erases all content and restores the iPad to its default settings.

To reset your iPad, first back up all information by updating the software. Then, go to the Settings application, select the General section, and press Erase All Content and Settings.

If your iPad still has issues, consult the team at Experimax Cumming in Forsyth County, GA. They perform iPad repairs for a range of hardware and software problems to keep your devices running smoothly. If you need an upgrade, they carry Certified Pre-Owned™ Apple® devices to help you save. Learn more about iPad repairs on their website, or call (678) 845-6977 to discuss your needs.