Voice over internet protocol, or VoIP, is a technology which allows you to make phone calls over an internet connection. VoIP phone systems have gained wider usage and attention in recent years as businesses seek to streamline and stabilize their communications. As a recently emergent technology, many people are curious about what they are and how they work. In the guide below, find out more about these systems and how they can benefit you.

What Is a VoIP Phone System?

A VoIP system is any web-based voice communication system that converts speech into data packets for transmission, unlike traditional phones, which convert sounds into electrical impulses. These can resemble traditional hard phones or landlines with a web connection, or they can be virtual phones based on a computer or other device equipped with a speaker and receiver.

Other options include headset-style phones, conference phones, and USB phones which are jacked directly into a computer or other USB-capable device.

How Do VoIP Systems Work?

VoIP phone systems

VoIP phone systems rely on several sub-protocols to facilitate communication. First, the caller activates the session initiation protocol (SIP), which alerts the party at the other end that they’re being contacted. Once the call is accepted, the real-time transport protocol (RTP) activates. This is the process by which speech is captured and compressed into data, sent over a stable internet connection, and decompressed for the listener at the other end.

Because these systems are typically portable, widely available, and rely on an existing internet connection rather than a separate phone line, they’ve become increasingly popular for personal and commercial use. Messaging apps have evolved to include this capability, while more stable, dedicated services have enabled businesses to simplify and enhance conference calls and daily work communications.

If you’re interested in enhancing your business’s communications with a reliable VoIP phone system, get in touch with First Class Connection Corp. in Cheyenne, WY. Through their network of more than 180 professional partners and contractors, they’ll identify providers of the services most suited to your needs and offer a single point of contact to coordinate your operations. In addition to VoIP phone communications, they offer a range of solutions in cloud storage, video conferencing, and cyber protection. Call (888) 674-1008 to discuss your needs, and visit them online for more information on their services.