As a business, efficient operations are everything. It doesn't matter if you’re a restaurant, retail, or medical facility; if any part of your daily work involves internet access, a intermittent connection could cost you time and money. Choosing the right internet service provider (ISP) is essential to preventing loss. Although a nationally renowned company may seem like a dependable choice, their broad scope could mean your business does not receive the attention it deserves. Shopping local for your internet service provider is often the best choice.

3 Benefits of Choosing a Local Internet Service Provider for Your Business

1. Attentive Customer Service

When your ISP is a national company you’ll probably be placed in a long queue of customers every time you call. Even if you manage to reach a customer representative quickly, they may redirect you to the appropriate department. If your internet goes out in the middle of the workday, you may not have time to wait. With a local ISP, you will not be passed from department to department. Their team will help you return to full functionality as soon as possible because you are their first priority.

2. More Personalized Options

Not only can a local ISP offer you greater attention, but they’re also more inclined to offer to fine-tune your options. As a local business themselves, they understand that regardless of its size, each one is unique, so the same options aren’t going to work for everyone. For example, an enterprise type of business may need more bandwidth than an accounting firm. With a local ISP, you can expect them to work with your business closely to determine your needs.

3. Support the Local Economy

Enlisting a local ISP supports your local economy. More of your money is stays in the community and local businesses donate to community causes at more than twice the rate of national competitors. A local company considers their clients as friends and neighbors and lead their business with passion and pride to serve the needs of their community. 

Whether you operate a small shop or manufacturing facility, if you need reliable, high-speed business internet services in Chillicothe, OH, choose Horizon. First founded in 1895 as a telephone company, they’ve grown, innovated, and maintained their dedication to their community to become the trusted source for both business and residential telecommunications. Not only do they still offer telephone traditional service, but they also provide fiber optic internet, phone systems, TV and security solutions. For more information, visit their website or call them at (740) 772-8200.