Both SIP trunking and VoIP are technologies that allow you to make phone calls over the internet. However, while these two business phone systems share this common functionality, they each offer added services and benefits that the other doesn't. Here's a side-by-side comparison of the two to help your company choose the right phone system for your needs.

SIP Trunking

SIP stands for Session Initiation Protocol. It manages multimedia communications like voice, video, and messaging applications. In addition to making calls utilizing VoIP technology, SIP can also make it possible for your business to send multimedia messages via a computer or mobile device. 

SIP trunking is a way of consolidating your business phone systems and other communication needs in one convenient framework. You can add phone lines and other features; integrate the system with cloud applications; and ensure communications are maintained by automatically rolling over connections to mobile devices if connectivity is lost on primary devices.

VoIP

Voice over Internet Protocol is a system that allows you to make business phone calls over the internet rather than over traditional telephone lines. VoIP calls have all the standard calling features a business needs, including call forwarding, call waiting, and caller identification. The system is highly portable, requiring no on-site installation, and authorized employees can use VoIP to place and receive calls no matter where they are, as long as they have an internet connection. 

Unlike SIP trunking, VoIP only handles voice calls, but this keeps costs low and predictable, with most providers charging a monthly flat fee. While all SIP trunking technologies are used to support VoIP, not all VoIP is supported by SIP. SIP is one of any number of systems that can utilize VoIP to expand your business communications beyond voice calls.

Explore your business phone system options in more detail by contacting Horizon. For over 120 years, they have been serving customers throughout the Chillicothe, OH, area. They offer both residential and commercial telecommunications services, including phones, internet, and security systems. Call (740) 772-8200 or visit them online to schedule a consultation or request an estimate.