Voice over Internet Protocol (VoIP) turns calls into transmitted digital signals. It can be used with traditional phone equipment connected to the internet or installed on mobile devices, including laptops. Many small businesses are choosing VoIP systems because they offer benefits that traditional landlines simply can't match. Here's a closer look at what you'll enjoy after upgrading your current phone system. 

Why Should Your Small Business Invest in VoIP?

1. Improved Scalability

With a traditional phone system, scaling up the number of landlines you have at your business is not the most efficient process. On the other hand, new lines can be easily added with VoIP, which ensures your staff's communication with others is never hampered. Additionally, these systems allow you to monitor your calls to determine the level of traffic, which helps make informed decisions when scaling up or down. 

2. Enhanced Function

With landlines, you're relegated to making and receiving calls only. With VoIP, your team will have a wide range of features at their fingertips. For example, video calls are crucial for remote workers, and these systems support this convenience in addition to voice calls. 

They can also be programmed with many other essential features, such as sending text transcripts of voicemails directly to email. Meanwhile, instant messaging will help your team exchange information quickly. 

3.  Reduced Cost

Equipment for landlines can get expensive, especially if your team is growing. There's also the fact that you'll be paying for telephone and internet service, which is double the cost you would face if your business used a VoIP system. 

Using existing mobile devices eliminates the need for additional hardware. Additionally, because digital signals are shared over the internet, you won't have an extra cost related to phone service. 

If you're looking to upgrade your company's current phone service, Horizon is here to help. With over 125 years in Chillicothe, OH, their business phone systems offer numerous features and functions to ensure your team can communicate effectively. They also provide high-speed internet service to residential and commercial customers, which ensures your devices can connect quickly and reliably to networks. Call (740) 772-8200 to discuss your communication needs. Visit the website to learn more about phone system options.