A lot of the groundwork you lay when establishing your business will have a lasting impact on its overall success. For example, finding affordable utilities can lower operating costs so that you make more profit to save for the future or invest in new products and services. Instead of relying on traditional phone setups for making client calls, consider a VoIP phone system, which patches communications through the internet line. The following guide explains its advantages.

Why Choose a Voice Over IP Phone System?

1. Save Money

Because VoIP runs through the internet, you save money compared to investing in a traditional phone setup, in part because it usually does not require on-premises installations. Without the need to physically wire phone lines, it also becomes simpler to add users to the system if your business's operations expand or to cut users, and the associated costs, after an employee leaves. In addition, VoIP does not charge you extra for making international calls, unlike the standard method. 

Given these saving opportunities, you might decide to put some extra money into boosting your internet connection, which will strengthen call quality and help staff members be more productive in general. 

2. Enhance Customer Service

Many VoIP phone systems come with an auto-attendant, which provides a way of routing calls to the person or department that is most likely to answer the customer's question. As a result, this investment can save your staff members time, improving efficiency, and increase the satisfaction of customers wanting to ask about a product or get a resolution for an issue.

These calls can also be forwarded from the office to someone's laptop or cellphone. This is convenient for accepting roofing or catering jobs after traditional business hours or if you want staff to be able to keep up-to-date with inquiries when visiting work sites or conferences in other locations.

3. Improve Employee Quality & Satisfaction

This forwarding potential also enables staff members to work remotely. As a result, you can pull from a larger pool of talent outside your immediate area to ensure you have the best employees for the job. Offering the ability to work from home can also draw applicants and be a perk to keep your current employees satisfied. Considering the average cost of onboarding a new hire is over $4,000, this can save you a substantial amount of money. If you decide to make this a permanent arrangement and switch to a smaller physical location, it can also cut down on office rent.

If you're interested in a VoIP phone system for your business, turn to Man in Green Inc, based in Gibsonville, NC. The man himself, Dick O'Donnell, strives to help companies save a lot of green by providing them with reliable communications technology for a fraction of traditional phone services. To attend an informational training session, visit the website. To schedule a consultation, call (919) 760-5476. Read reviews from some of his clients on Google.