Running a hospital is an arduous task. From ensuring medical compliance to meeting patient expectations, there are many roles and responsibilities you and your team must manage. Luckily, you can optimize workflow within your health care service establishment by following the tips outlined in the guide below.
3 Ways to Improve Health Care Service Efficiency
1. Outsource Tasks When Possible
Many tasks handled within a hospital can only be managed by health care experts. However, there are responsibilities that any qualified professional can take care of, regardless of medical training. These duties include scheduling appointments, dealing with paperwork, and managing the website.
By hiring a HIPAA-certified virtual assistant to help with such matters, you free up your team's resources. They can then handle the tasks that can only be dealt with by those with a medical background.
2. Streamline Preappointment Intake
Getting a patient ready for an appointment can be complex. For first-time visitors, this can involve getting their entire medical history, gathering any questions they have, receiving their insurance information, and filling out any contact forms needed. As for existing patients, duties include updating their patient files and following up on prescription statuses.
To streamline time spent in the hospital and limit wait times, consider moving this intake information to an online portal. Ask patients to fill out all the necessary documents and complete the check-in process before their appointment.
3. Switch to Digital Systems
Managing physical files and paperwork isn't only time-consuming. It can also risk inaccuracies in patient files and personal information being leaked. Instead, switch to a fully-digital system and have nurses and doctors take patient notes online. Medical staff can also store all documents on a HIPAA-compliant online portal.
Give your patients the best care and attention possible with assistance from My Virtual Scribe in Camarillo, CA. Since 2020, they have provided trustworthy services to medical practices throughout the United States and Canada. Besides being HIPAA-compliant, all their remote medical scribes and assistants undergo thorough background checks and extensive training.
At MVS we prioritize the security of our clients. Our scribes are all HIPAA certified. MVS maintains HIPAA compliance through HIPAAMATE.COM. We use highly secure Perimeter81.com, a "Zero trust network Access" as our secure VPN/Firewall network, ensuring that our network is cybersecure and virus-free. MVS services (Keedon, LLC) maintains cyber security coverage and professional liability coverage.
Visit their website or call (310) 919-4278 for a free personalized consultation.