After a vehicle collision, one of the first things you should do is contact your insurance company to start the claims process. The agent may tell you to take your vehicle to a particular auto repair shop. It's standard practice for providers to work with and recommend their preferred mechanics, but this doesn’t always work out in your best interest. Here’s what you need to know about using an insurer-preferred auto shop.

4 FAQ About Insurer-Preferred Auto Repair Shops

Do I have to use my insurer’s preferred collision repair center?

By law, you have the right to choose who repairs your vehicle. While your insurer can provide you with additional benefits for choosing their preferred shop, the decision is ultimately up to you.

What are the benefits of using a preferred shop?

Going with the insurance company's recommendation can streamline the repair process. The insurer likely already has a standing relationship and account with the shop, allowing paperwork, repairs, and payments to be handled quickly and efficiently.

What are the potential disadvantages of a preferred body shop?

Insurance agencies typically try to get repairs taken care of as cheaply as possible. This means that they may direct you to a shop that uses lower-quality parts or workmanship to save money. A mechanic who is unfamiliar with your vehicle may not provide the reliable work that a technician you already know and trust would.

What should I look for when choosing a repair specialist?

It’s well worth it to take time to choose your own auto repair shop. Look for a facility that has been in business for a long time and has a good reputation in the local community. Their mechanics often have industry certifications and offer extensive warranties on their work. When you're shopping around, ask the business what kinds of parts they use for repairs to ensure you are getting quality components.

If you’re looking for a quality auto repair shop that will put your needs first, choose Highway 242 Auto Body & Sales in Malvern, IA. Their team has been serving drivers throughout Mills County since 1990. This collision repair center provides cost-effective and dependable work for everything from auto glass installation to vehicle frame straightening. Visit them online to learn more about their services, or call (712) 527-0311 to discuss your needs with a knowledgeable team member and schedule an appointment.