When it comes to accessing internet services, routers are an indispensable piece of equipment. These devices ensure that internet traffic and your home network communicate efficiently, whether you're playing video games or streaming your favorite TV shows. Routers can occasionally experience issues, which leads many people to reboot or reset them. This guide goes over some key troubleshooting facts to help you address problems. 

Rebooting vs. Resetting

Most people are familiar with rebooting when it comes to their devices. Rebooting simply means turning a device off and on to clear out any bugs or glitches. With routers, this usually entails disconnecting the device's power source, waiting a few seconds, then reconnecting it. All of your information will remain intact, and hopefully the error you experienced will cease. 

While they're used interchangeably, resetting has a much different effect on routers. Resetting entails pressing a button on the back of the equipment, or possibly pushing a paper clip into a small hole to access the reset button. Unlike rebooting, resetting completely wipes the router clean. The device will revert to factory settings, which means all data will be lost. 

What to Do When Your Router Isn't Working

If you reboot the device and it's still not working as expected, resetting is another step you can take. However, you should leave it as a last resort, since it will wipe the device of all data and customizations. 

A better option is to contact your internet provider to discuss the issue. A technician can assess the equipment to determine the best possible solution. For instance, you may need to update the firmware to get the full capability out of your router. Keep in mind that this equipment has a finite lifespan, typically only lasting about five years. In this case, the technician may recommend an upgrade to ensure reliable service. 

When you need dependable internet service in Conneaut, OH, GreatWave Communications is here to lend a hand. Since 1897, this telecommunications company has been dedicated to providing the best services possible to clients. They offer a variety of packages to suit your budget, and even offer no-contract service. Visit the website to learn more about their internet services, or call (440) 593-7140 to discuss your needs with a team member today.