For almost all businesses, having a lobby is crucial. When you're meeting with multiple clients each day, offering your guests a comfortable space in which to wait helps create a more enjoyable experience and improves your overall customer satisfaction. However, it's about more than offering comfortable chairs or refreshments. The best businesses are those that create functional spaces. By working with a telecommunication service, you can do just that. If you're seeking some inspiration, consider one of the options outlined below. 

3 Ways a Telecommunication Service Can Make Your Customers' Wait Times More Enjoyable

1. Offer Complimentary Wi-Fi

In this digital day and age, it's almost unheard of not to be scrolling on some sort of device at any given time. Without an accessible Wi-Fi connection, though, data charges can quickly rack up. Offering complimentary Wi-Fi to your customers will allow them to spend their wait time occupied or entertained, whether they're checking emails, scrolling social media, or playing online games. 

2. Have TVs 

Similar to providing complimentary Wi-Fi, having multiple televisions situated throughout your lobby helps your customers spend their time while they are waiting to be seen by your employees. Place one television in each corner of the space to ensure easy viewing access for all patrons. Additionally, rather than showing the same channel on all devices, opt for a range of content that visitors can pick and choose from. For instance, one TV might feature the news, while another shows cartoons or a comedy special. 

3. Make a Phone Line Accessible

Sometimes, emergencies happen. In the event one of your patrons is without a cellphone and needs to get in touch with someone, having front desks equipped with landlines that customers can use will be highly appreciated. 

If you're seeking a telecommunication service to help improve your customers' waiting experience, look no further than GreatWave Communications in Conneaut, OH. With more than 120 years of experience and a broad range of service options, they have everything needed to fully equip your commercial lobby. Visit their website or call (440) 596-7140 to learn more today.