Many modern businesses rely on complex computer networks and telecommunications equipment to operate. Advanced technology allows employees to create and manage content, research target audiences, and communicate. Understanding your IT infrastructure isn’t always easy, which is why companies schedule business network assessments. Below is a helpful guide explaining how these tests can boost productivity and security in the workplace.

What Is a Business Network Assessment?

Your business network consists of your entire IT infrastructure. This includes how it’s managed by software and IT professionals, its performance and design, telecommunications equipment, and cybersecurity features.

IT professionals use software and computer functions to monitor how information travels in the network. If you’re experiencing slow speeds, they’ll identify if your bandwidth — the amount of data that can be uploaded and downloaded at once — is too low. 

They may also analyze weaknesses in the system and bolster your defenses. Something as simple as upgrading the network telecommunications equipment can significantly impact speed, increasing employee productivity and optimizing the customer experience.

How Do You Know if You Need One?

Slow computer and telecom performance is a clear sign that something in your network isn’t working. It may be outdated equipment, poor data storage and organization, or software mistakes. Regardless, the results of the assessment will help you improve performance and productivity. 

Pay attention to your employees. Lagging and networking issues make it harder to work and decrease morale, so schedule an assessment if complaints are mounting. Running weekly team meetings and listening to any employee concerns will help you stay on top of your network.

It’s also time to rethink your network if the company is growing. You’ll need to upgrade telecommunications equipment to handle more users or automate services to handle a greater workload. Network assessment professionals can configure a new IT infrastructure to serve your team better.

How Can You Prepare?

Start by making a list of known issues. Poll your team and write down specifics, including slow computer speeds and severed connections. Collect any information you have about a recent cybersecurity breach, and organize a list of active antivirus software and computer programs. 

Include online software like cloud services so that the IT professionals have a clear idea of how you use the network. Make sure you have all your logins and passwords for devices and accounts ready so that they have full access.

Create a wish list as well. If you’re tired of your phone service, for example, the assessment team can recommend solutions like cutting-edge VoIP phone systems. Make sure an IT manager is available so that they can write down recommendations and implement suggested changes.

Turn to ACC Telecom for a reliable network assessment. They’ve served businesses in Columbia, MD, and Washington, D.C., since 1979, offering a variety of IT solutions. They’re available 24/7 for assistance and will suggest telecommunications equipment like business phone systems and IP security cameras. Call (410) 995-0101 to speak with a representative, or visit their website to learn more about the company.