Your copier plays an integral role in your professional life. If you rely on it regularly, you know that any type of disruption can potentially affect your productivity and hamper the workday. But if the device stops functioning properly, should you repair or replace it? Here’s what you should know.

Repairs

Sometimes, the copy machine provides a clear indication when the light on the control panel or screen alerts you. You’ll usually need to provide the product’s asset ID and model number for the technician’s convenience. Occasionally, copiers stop working because they need an upgrade on the firmware or software.

An office equipment repair professional can also resolve problems with a machine that creates streaky copies filled with lines or one that only prints blank or black pages. You should contact a technician if the machine constantly requires toner, too, since it’s a sign that there’s a leak somewhere in the system. 

Replacement

The average copier has a life expectancy of approximately five years, but it depends largely on how much it’s used and how well it’s maintained during that time. As it ages, you might notice it requires more repairs. Because the costs can quickly add up, it’s a more cost-effective solution to invest in a new machine. 

Another key reason to replace the unit is sheer inefficiency. If it’s working as optimally as it possibly can and the copies it produces are difficult to discern or faded, it can have an impact on everything from your productivity to your reputation. You expect the unit to create crisp copies that are easy for clients and staff to read. Once its ability to perform well is compromised, it’s time to replace the unit.

Whether you’re hoping to repair or replace your copier, trust in the professionals at Bluegrass Office Systems to meet your needs. Proudly serving clients throughout Central KY since 1981, the company offers a variety of products and solutions for your needs. Visit the website to learn more about how they can help improve your efficiency, or call (859) 293-0435 to speak with a representative.