Voice over Internet Protocol, or VoIP, has revolutionized every aspect of business communications, offering lower costs and advanced capabilities to even the smallest organizations. VoIP systems transmit voice data over the internet instead of relying on expensive, outdated copper wires. Below are answers to some common questions you might have before switching to a digital business communications system.

Answering Common Questions About VoIP Phone Systems

How does VoIP work?

VoIP phones convert analog sound signals into digital packets, which are then transmitted over the internet. At the receiver’s end, the packets are reassembled, and the sound is played back in real-time. Modern technology makes this conversion practically seamless, especially if you have a reliable broadband connection.

Will I need to invest in new hardware?

One of the biggest advantages of VoIP is the ease of installation and low up-front cost. Because it relies on your internet connection, setting up a VoIP system doesn’t require any wire installation or expensive hardware upgrades. Instead, you’ll just need to invest in new handsets or adapters that allow your team to use their existing phones.

What are the advantages of VoIP?

Because VoIP providers don’t have to maintain miles of wires and expensive transmission equipment, costs are usually much lower than traditional business communications systems. You also may not have to pay per-minute fees for calls, which can save thousands of dollars if you routinely work with contractors, vendors, and partners in other countries.

What features are available with VoIP calling?

In addition to normal voice calls, VoIP enables high-quality video calling without expensive new hardware upgrades. Because these systems are software-based, you can often add new users, enable call forwarding, and change phone number designations with a few clicks of the mouse.

If your business communications system needs an update, call in the professionals at BEL Network Integration & Support. They pride themselves on offering cost-effective solutions to Virginia businesses, with around-the-clock support you can rely on. Visit their website or call (804) 796-2631 to discuss your options with an IT expert, and follow their Facebook for more tech tips and advice.